Terms & Conditions
Please read these legally binding Terms and Conditions carefully before using our website, information or services:
1. Interpretation
Words with capitalised initials have specific meanings as defined in Section 2. These definitions apply whether the terms appear in singular or plural form.
2. Definitions
For the purposes of this agreement:
"Company" (referred to as "We", "Us" or "Our") refers to Lee Bladon Limited, a company registered in England and Wales, trading as Neurosoma, located at 19 Beaumaris Way, Grantham, Lincolnshire, NG31 8WP, United Kingdom.
"Website" refers to https://neurosoma.co.uk
"Information" refers to any content provided on the Website or by the Company, whether verbal, written, explicit or implied, including educational content, research summaries and articles.
"Services" refers to NESA therapy sessions, Neuro-Somatic Therapy sessions, corporate wellbeing programmes, consultations and any other therapeutic or wellbeing services offered by the Company.
"Private Client" refers to an individual who books and pays for Services directly via Acuity Scheduling.
"Corporate Client" refers to an organisation that engages the Company to deliver a corporate wellness programme for its employees.
"Terms" refers to this Terms and Conditions agreement in its entirety, including any related policies and disclaimers published on the Website.
"Policies" refers to the Booking Policies, Health Disclaimer and Release of Liability published on our Policies & Disclaimers page, which form part of this agreement.
"You" refers to any individual or organisation accessing or using our Website, Information or Services.
3. Acknowledgement
By accessing our Website or using our Services, you agree to be bound by these Terms and our Policies. If you don't agree, please discontinue use immediately. You confirm that you are at least 18 years of age.
Your use of our Website and Services is also governed by our Privacy Policy and Cookie Policy.
4. Services
Nature of Services
Neurosoma offers NESA therapy, Neuro-Somatic Therapy and corporate wellness programmes. These services are provided for the purposes of nervous system regulation, psychological wellbeing and general health. They are not medical treatments and do not constitute medical, psychiatric or clinical psychological services.
Eligibility
All clients must be 18 years of age or older. By booking a session or programme, you confirm that you meet this requirement.
Intake & Suitability
Private clients are required to complete a client intake form as part of the booking process. The Company reserves the right to decline to work with any prospective client where it is reasonably determined that the Services are not appropriate or safe for that individual. In such cases, any payment made will be refunded in full.
5. Bookings, Payments & Cancellations
All booking, payment, rescheduling, cancellation and refund terms are set out in full in our Policies & Disclaimers. By booking a session or programme, you confirm that you have read and agree to those terms. The following legal provisions also apply:
Consumer Rights Act 2015: Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or any other applicable consumer protection legislation.
VAT: Lee Bladon Limited (trading as Neurosoma) is not registered for VAT. No VAT is charged on any Services. All prices are in pounds sterling (GBP).
6. Intellectual Property
All content on the Neurosoma website - including text, images, graphics and written materials - is the property of Lee Bladon Limited (trading as Neurosoma) and is protected by UK and international copyright law. You may not reproduce, distribute or use any content from this Website without prior written permission from Lee Bladon Limited (trading as Neurosoma).
7. Third-Party Links
Our Website may contain links to third-party websites including Acuity Scheduling and published research journals. Lee Bladon Limited (trading as Neurosoma) is not responsible for the content, accuracy or privacy practices of those sites.
8. Limitation of Liability
To the fullest extent permitted by law, the liability of Lee Bladon Limited (trading as Neurosoma) for any claim arising from your use of our Website, Information or Services is limited to the amount you have paid us for the Services in question, or £100, whichever is greater.
Lee Bladon Limited (trading as Neurosoma) shall not be liable for indirect, incidental or consequential damages including loss of earnings, data loss or physical injury, except where such liability cannot be excluded by law.
Nothing in these Terms excludes or limits the liability of Lee Bladon Limited (trading as Neurosoma) for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law.
9. "As Is" Disclaimer
Our Website, Information and Services are provided on an "as is" and "as available" basis. Lee Bladon Limited (trading as Neurosoma) makes no warranties that our Services will produce specific results, that our Website will be uninterrupted or error-free, or that content is complete or up to date.
10. Termination
Lee Bladon Limited (trading as Neurosoma) reserves the right to suspend or terminate your access to our Website or Services at any time if you breach these Terms. Your right to use our Services will cease immediately upon termination.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Dispute Resolution
If you have a concern, please contact us in the first instance to resolve the matter informally. We'll aim to respond within five working days. If a matter can't be resolved informally, it may be referred to mediation before legal proceedings are commenced.
13. Severability
If any provision of these Terms is found to be unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
14. Waiver
These Terms, together with our Policies & Disclaimers, Privacy Policy and Cookie Policy, constitute the entire agreement between you and Lee Bladon Limited (trading as Neurosoma) in relation to your use of our Website, Information and Services.
15. Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy and Policies & Disclaimers page, constitute the entire agreement between you and Lee Bladon Limited in relation to your use of our Website, Information and Services, and supersede all prior agreements and understandings.
16. Changes to These Terms
Lee Bladon Limited (trading as Neurosoma) reserves the right to modify these Terms at any time. Existing clients will be given 28 days' notice of any material changes. Continued use of our Services after the effective date constitutes acceptance of the revised Terms.
17. Contact
For any questions about these Terms, please contact us.
Lee Bladon Limited (trading as Neurosoma)
19 Beaumaris Way, Grantham, Lincolnshire, NG31 8WP
Email:
Telephone: 0845 152 0425
Last updated: June 2026